Shipping
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Order Processing: We process all orders within 48 hours (excluding weekends and holidays).
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Delivery Time: Orders typically take 7–18 business days to arrive, depending on your location.
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Package Receipt: Please ensure someone is available to receive the package. We are not responsible for undelivered packages due to absence at the correct address or refusal to accept the delivery. If you refuse the package, you will be solely responsible for any consequences.
Returns
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Return Window: You have the right to return any/all products purchased directly from our website within 14 days of receiving your order.
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Condition of Products: To be eligible for a return, products must be:
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Unused and in their original condition;
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In the original packaging with all tags and protective stickers intact;
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In the same brand-new state as when received.
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Return Process: Products must be returned to our warehouse for a refund. Please note that you may be responsible for the shipping costs to return the package to us.
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Refunds: Once we receive and inspect the returned items, we will issue a full refund to your original payment method.
If you have any questions about shipping or returns, feel free to contact us.